Frequently Asked Questions

You can place an order through our website by searching for peptides, adding them to your cart, and completing checkout. You can also call us or email support@eliteedgepeptides.com for assistance.

While you can browse our catalog without an account, you will need to create one to place orders. Accounts also allow you to track orders, save addresses, and access wholesale pricing if approved.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), wire transfers, company checks, and offer NET 30/60 terms for approved wholesale accounts.

All our peptides are at least 98 percent purity as verified by third-party HPLC analysis. Each product ships with a Certificate of Analysis (COA) documenting purity, identity, and endotoxin testing results.

Browse our catalog by category (Recovery, Weight Management, Cognitive, and more) or search by name. Each product page includes details about sequence, molecular weight, formulation, and storage conditions.

Yes. Every batch is tested by independent laboratories using HPLC for purity verification, mass spectrometry for identity confirmation, and endotoxin testing for safety. COA documents are available for download on each product page.

Standard shipping takes 3 to 5 business days. Express shipping is 1 to 2 business days. Temperature-sensitive products are shipped with cold packs to maintain stability during transit.

Yes, we ship to select international destinations. International rates vary by location. Customers are responsible for customs duties, import taxes, and compliance with local regulations.

Yes. Orders over $500 qualify for free standard shipping within the continental US. Wholesale customers with regular orders also receive free scheduled deliveries.

Products may be returned within 30 days if unopened and in original packaging. A 15 percent restocking fee may apply. Defective products are exempt from this fee. You must obtain an RMA number before returning.

If we shipped the wrong product, contact us immediately. We will cover return shipping and send the correct product at no charge. Do not open a product if you suspect it may be incorrect.

Contact us with your order number, product SKU, and a description of the issue. Photos may be required. We will provide a replacement or refund based on our quality review and COA documentation.

Register for an account and select Wholesale as your account type. You will need to provide business license, tax ID, and trade references. Applications are usually reviewed within 1 to 2 business days.

Wholesale customers receive discounted pricing (up to 30 percent off retail), NET 30/60 payment terms, dedicated account managers, priority support, and free scheduled deliveries.

Yes. Wholesale customers receive tiered pricing based on purchase volume. Standard, Premium, and VIP tiers offer discounts ranging from 10 to 30 percent.

Absolutely. Our peptide specialists can help you select the right compound for your research objectives, formulation preferences, and dosage requirements. Email support@eliteedgepeptides.com or call (561) 123-4567 during business hours.

Yes. Every batch is tested by independent laboratories and ships with a Certificate of Analysis documenting purity (HPLC), identity (mass spectrometry), and endotoxin levels. COAs are available on product pages.

We can special order most research peptides. Contact us with the compound details and we will provide availability and pricing within 24 hours. Special orders typically arrive in 5 to 10 business days.